Skype for Business CloudPBX Azure Voicemail MWI issues on phones

Writing this blog entry is a bit overdue, over the past few months I have had a few colleagues run into an issue with Cloud PBX users with AudioCodes or Polycom VVX phones (3PIP) not properly displaying the Message Waiting Indicator (MWI) for voicemail messages. NOTE: visual voicemail still works properly and the users' voicemail get … Continue reading Skype for Business CloudPBX Azure Voicemail MWI issues on phones

Voicemail Options in Skype for Business, Cloud PBX, and Exchange (UPDATED)

There seems to be quite a lot of confusion when it comes to voicemail services in Microsoft’s offerings, whether it be on-premise servers or in the Office 365 suite. Which is understandable, given there are a plethora of scenarios and they each have their own technical dependencies. In this article, I will be giving a … Continue reading Voicemail Options in Skype for Business, Cloud PBX, and Exchange (UPDATED)